Ops Recap for the Week

Team,
Here are the highlights of the Ops call from today:

Spiderman bands. Attach bands to the 12 titles listed. If your stores are OOS on those specific titles, select other Sony title. The promotion running indicates that the customer will receive the free Spiderman bonus disk with ANY BluRay DVD purchase (not just Sony) however Sony has asked us to highlight their studio’s product.

The lenticular signs for the Night at the Museum should be received in stores today. Please make sure the sign is secured and placed on the Permashipper on Tuesday.

Madacy is concerned that field reporting regarding the # of budget sections has been inconsistent on a week to week basis. There are 204 stores that reporting a different number of budget sections each week . Please be accurate when reporting the number of 4 ft budget sections in your store.

5/13 exact we will reset promo sleds – you will have additional time.

Gift card resets are coming in early May. These visits will be assigned to the movie specialists.

Sony has hired Market Star to audit our project execution – their reports to both Sony and Best Buy has not been favorable. It is critical that our compliance on projects such as Sony Vaio Signage are in the 90%+ range. Exact specialists need to make every effort to locate and place the new Spiderman signage that is coming for Sony on your first visit next week.

Disney tracked stores that placed one price sign (ISP) for two new release titles Dejavu and the Queen versus stores that placed two or more (in several locations). Stores that placed 2+ ISP signs for those 2 titles reported an increased sales revenue of 12%. This info can be communicated to your stores when faced with pushback on placing price signage.

The Sam’s Club / Archos project for select stores has been pushed to the end of the week of the 7th or most likely the week of the 13th. The specialists will receive the kits at some point next week.

4/24: Disney Railstrip Part Number

Here is the new part number for Disney Railstrips : 811-0114870. Thanks Bill C.

Sony HD DI Instructions

Here is what went on with my HD HI Endcap for Sony:

(1) the thumbdrive that I had only showed a autotxt file and a mediabox.bin file
(2) I could not get the files to copy and paste into the hard drive
(3) after 3 phone calls I finally got someone on the line after 45 minutes that person decided that I needed to have Geek Squad upload (1) file onto the thumbdrive

Here are the directions for uploading the files into the thumbdrive (I apologize for not having the exact file names, but I am told by Geek Squad that it's easy to read)

Insert your thumbdrive and get ready to download files into the device:
go to: HTPS://MTI.sharefile.com/
email address: mosaictech@hotmail.com
password: mosaic
Click on: Best Buy folder
You will see (3) files: AUTOPLAY.txt
Mediabox.bin
Best Buy ___ camcorder
Download the files that are missing from your thumbdrive
download files

What happened to me is, the first time "Maria" forgot to tell me that the auto.txt should be AUTO.TXT (all caps); so Geek Squad only downloaded the Best Buy_camcorder file (which is a wav. file I believe)
Then, after another day of this not working, I find out that my auto.txt wasn't correct, I had GS download that file and all 3 files were now there.

However, now the issue is that I can't copy/paste ANYTHING from the thumbdrive to the hard drive and we have ordered a new "media manager" for the Media Box. If you need that number: VPD476-0630-00 that is for the new media manager (Vendor Provided Dislay) and it has new firmware and new software. Right now I am running the thumbdrive off the Media Box. It has some glitches, but works most of the time.

The new wav. file should look like: (1) a sony camera on black background, (2) a family in a park with kids ... the file should NOT be the arboretum / flowers / cactus shots.

Hope this might help someone.

4/24: 14.99 movie pricing

They are adding one question to Friday’s call report to confirm Best Buy stores removed the incorrect $14.99 ISPs for Déjà vu and The Queen.

4/23 5pm Systems down

Folks,
I understand systems are currently down. I will attempt to close payroll around 8pm. If you could try to upload around 7pm, that should keep you out of the upload traffic and the system should be restored.
Thanks!
Laura

Hi Laura,
Having trouble signing into q relay. Is it down right now? Need to update personal info.
Charlette

Same Day Transmissions

Folks,
One new metric where the company and districts are being evaluated by Best Buy as of last week is same-day transmissions.

In a nutshell, we must upload the visit ON the day that the visit is completed in the store. I know that some of you on the Exact program have completed your visit on Sunday or Monday and not uploaded until the due date (Tuesday or Thursday). Likewise, some of you on the movie program may do your geo visit on Wednesday but not upload until the due date (Thursday). This can’t happen going forward – Best Buy requires same day transmission from us going forward.

Our compliance in this area was 82.5% last week and needs to move to 100% asap. Very simple, upload your visit on the day completed – don’t wait until the due date. Questions? Let me know.

Thanks in advance for your assistance in this area!